– Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. – never a PO Box).
– Can the delivery country be different from the purchase country?
No. The delivery country must always be the same country in which the purchase was made.
– How long will my order take to arrive?
Delivery times depend on the type of delivery selected. Standard deliveries take 3 to 10 working days and express deliveries, between 2 and 3 working days.
– How much do I pay for delivery service?
Standard delivery – Included on item price.
Express delivery – 15.00 EUR.
– Can I track my order?
You will receive a tracking number once your order has been shipped where you can follow the package in real-time.
– What is the home delivery process?
If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), another with the tracking number (with a link to the courier’s web page) and finally the courier will send you a text message or email to inform you of your delivery.