– How do I return an item?
For returning an item please contact our customer service.
– How long do I have to return an item?
All returns must be made within 1 month of the e-mail confirming shipment. This is in addition to your right to return an item within 14 days from the date of receiving the order.
– Do I have to pay anything to return my items?
The customer service will inform you on this. Should the return be based on a faulty item, an incorrect item or in any problem with the purchased items or a return made within 14 days from the date of receiving the order the return costs shall be supported by Miguel Oliveira – Fun Club.
– How will I receive my refund?
Once the return has been approved, you will receive your refund via the same means used to make your purchase.
– When will I receive my refund?
Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Remember that payments to your credit card always depend on your bank/credir institution.
– What should I do if the refund amount is incorrect?
Contact our customer service, and we will solve the problem as quickly as possible
– Can I exchange my product?
Yes, if you wish to exchange an item, you have to return the item and make a new purchase online.
Miguel Oliveira – Fan Club reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.