– In which countries is it possible to shop online?
Miguel Oliveira Fan Club ships to anywhere in Europe.
– How many languages is it possible to browse in?
Right now the website is available in Portuguese and in English. Other languages are coming very soon.
– Are the online store prices the same as a store?
Yes, the prices are the same.
– Are out-of-stock items restocked?
If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.
– Will I receive the same product that I see in the photo?
Yes, the product will be the same as what you see in the photo.
– Is it possible to receive periodic information via email about new products and offers?
Yes. By simply clicking on Newsletter or becoming a Miguel Oliveira Fan Club member you will receive information on Miguel Oliveira’s latest products and news.
– Can I cancel my Newsletter subscription?
You can easily cancel your subscription directly on the newsletter.
– How do I recover my forgotten password?
If you have forgotten your password, you can recover it in the My Account section. You will receive an email with your new password.
– How can I be sure that I’ve made my purchase correctly?
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.
– Can I remove items from my order?
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
– Can I cancel my order?
Yes. You can cancel your order as long as its status allows you to. To do this, go to the “my orders” section in your account. If you are not registered, click on the “Order Information” link in the confirmation email sent to you and click cancel.
– What should I do if I receive a faulty item?
Miguel Oliveira – Fun Club only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact our customer service.
– What should I do if I receive an incorrect item?
If you were to accidentally receive an item that you did not order, please contact our customer service.
– Litigation
Should there be any litigation resulting from the Delivery and Returns of online shopping made under this website the purchaser and Miguel Oliveira – Fun Club accept the jurisdiction of the Courts of Lisbon, Portugal.
